Bucks Travel Limited – Booking & Customer Support
Transport Services Operated by Lavish Travel Ltd
These Terms & Conditions apply to all bookings made with Bucks Travel Limited, whether confirmed verbally or in writing. By confirming a booking, the customer (“Hirer”) agrees to these terms.
Bucks Travel Limited provides booking and customer support services only. All transport services, vehicles, and drivers are operated by Lavish Travel Ltd.
The Hirer is responsible for the behaviour and actions of all passengers included in the booking.
All quotations are for vehicle hire with driver only and are valid for 10 days, subject to vehicle availability. Prices may change depending on availability and operating costs.
A minimum deposit of £100 is required to secure a booking.
The remaining balance must be paid at least 7 days before the journey, unless otherwise agreed.
Unpaid invoices may be referred to a debt recovery agency and may incur an additional 15% recovery fee plus legal costs.
Unless agreed in advance, the vehicle is only available for the scheduled journey times.
Additional mileage, waiting time, or changes to the agreed itinerary may result in extra charges.
Passengers must not exceed the legal seating capacity of the vehicle. Standing passengers are not permitted.
Passengers must behave responsibly at all times.
Drivers have the right to refuse travel or remove passengers whose behaviour is unsafe, illegal, or disruptive. Any damage to the vehicle will be charged to the Hirer.
Alcohol is not permitted on board our vehicles.
If alcohol is consumed or found on the vehicle, the driver may terminate the journey immediately, and no refund will be issued.
Passengers must keep the vehicle clean.
Additional charges may apply for:
A £200 cleaning charge will apply if the vehicle is fouled (e.g., vomiting). A £25 reduction may apply if paid immediately.
Additional waiting time beyond the agreed schedule may be charged at the standard hourly vehicle rate.
All passengers must wear seat belts at all times while the vehicle is in motion.
Cancellation charges apply as follows:
While every effort is made to operate services on time, we cannot guarantee completion of the journey at a specific time.
Neither Bucks Travel Limited nor Lavish Travel Ltd is liable for delays caused by:
No compensation will be provided for missed flights, events, or connections.
Passengers may bring reasonable luggage subject to vehicle capacity and safety regulations.
We are not responsible for loss or damage to personal property left on the vehicle.
Smoking, including vaping and e-cigarettes, is strictly prohibited on all vehicles.
Prices are based on operating costs at the time of quotation. If more than 28 days pass between quotation and travel, surcharges may apply due to fuel or operational cost increases.
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Proper UK transport legal wording
Below is a website-friendly Terms & Conditions with proper UK legal wording, suitable for coach/minibus hire companies and aligned with UK consumer law standards (Consumer Rights Act style wording, liability limits, force majeure, etc.).
Bucks Travel Limited – Booking & Customer Support
Transport Services Operated by Lavish Travel Ltd
By confirming a booking, the Hirer agrees to these Terms & Conditions on behalf of all passengers.
A contract is formed when a booking is confirmed verbally, in writing, or by payment of a deposit.
Bucks Travel Limited acts as the booking agent and customer service provider. All transport services are operated by Lavish Travel Ltd.
The Hirer is responsible for ensuring all passengers comply with these Terms & Conditions.
All quotations are provided for vehicle hire with driver only and are subject to vehicle availability.
Quotations are valid for 10 days unless otherwise stated. Prices may vary depending on availability, operating costs, and itinerary changes.
A minimum deposit of £100 is required to secure a booking.
The remaining balance must be paid no later than 7 days before the date of travel, unless otherwise agreed.
Failure to make payment may result in cancellation of the booking.
Any unpaid invoices may be referred to a debt recovery agency, and a 15% surcharge plus any legal or collection costs may be added.
The vehicle is provided only for the agreed journey, itinerary, and times stated in the booking confirmation.
Unless otherwise agreed in writing, the vehicle will not remain available at the destination between outward and return journeys.
Additional charges may apply for:
Passengers must not exceed the vehicle’s legal seating capacity.
Standing passengers are not permitted.
All passengers are required by law to wear seat belts while the vehicle is in motion.
The Hirer is responsible for ensuring passenger compliance.
Passengers must behave in a safe and respectful manner.
The driver has the authority to refuse travel or remove passengers whose behaviour is unsafe, illegal, abusive, or likely to cause damage.
The Hirer will be responsible for any damage caused to the vehicle by passengers, including cleaning or repair costs.
Alcohol consumption on board the vehicle is not permitted unless expressly authorised in writing by the Operator.
If alcohol is consumed or brought on board without permission, the driver may terminate the journey immediately, and no refund will be issued.
Passengers must keep the vehicle in a clean and reasonable condition.
Additional cleaning or repair charges may apply for damage, excessive rubbish, spillages, or stains.
If the vehicle is fouled (including vomiting), a £200 cleaning and vehicle downtime charge will apply.
Cancellation charges will apply as follows:
The Company and Operator will make every reasonable effort to complete the journey as scheduled. However, they cannot guarantee arrival or departure times.
Neither Bucks Travel Limited nor Lavish Travel Ltd shall be liable for delays or failure to perform services caused by circumstances beyond their reasonable control, including but not limited to:
Where a vehicle cannot be provided due to unforeseen circumstances, the Company may offer an alternative vehicle or a refund of payments made, at its discretion.
Neither the Company nor the Operator will be liable for indirect or consequential losses, including missed flights, events, or connections.
Drivers are subject to UK and EU drivers’ hours regulations.
The Hirer must ensure the agreed schedule allows compliance with these legal requirements.
If passenger delays result in additional costs (such as replacement drivers or accommodation), these costs will be payable by the Hirer.
All luggage is carried subject to available space and safety regulations.
The driver has the final decision regarding luggage carried.
Neither the Company nor the Operator accepts liability for loss, theft, or damage to passenger property, unless caused by proven negligence.
Items left on vehicles will be held for collection where possible.
Smoking is strictly prohibited in all vehicles, including the use of e-cigarettes and vaping devices, in accordance with UK law.
Where more than 28 days pass between quotation and travel, the Company reserves the right to adjust the price to reflect increases in operating costs, including fuel or government-imposed charges.
Nothing in these Terms & Conditions limits or excludes liability for:
Subject to the above, the Company’s liability for any claim arising from the booking shall be limited to the total price paid for the hire.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the booking shall be subject to the exclusive jurisdiction of the courts of England and Wales.